Voice Communications

Vale Tel-Com offer services from several manufacturers. These include:

These suppliers offer a good range of well specified systems that can satisfy most users’ requirements. These manufacturers have been producing telecoms equipment for many years and have excellent reputations, something that Vale Tel-Com believes is fundamental.

 
 

IT Solutions

microsoft-logoHaving Microsoft qualified engineers, we feel we are able to provide an excellent hardware and software specifying service that is the basis for getting any solution right, right from the start.

We specialize in all versions of Microsoft Small Business Server, from simple file and print services to remote working terminal server applications.

We supply hardware from manufacturers that fit our “excellent reputation” criteria that we have found key to any good solution.

 

Least Cost Routing

I hardly like to mention this as I get at least 3 calls a week now on this very subject. It is important though that you use a company to route your calls that offer the best rates available and not just those that pay them the best commissions.

We use a broker that will shop around for a router that best suits your call plan. Typically most telephone bills these days are 50% mobile calls. These are expensive with any supplier as the majority of the call cost goes to the mobile carrier and not BT.

BT is now offering some good packages but we have found that they don’t offer most companies what they need. The average phone call is less than 3 minutes long, so while capping is great if all your calls are long ones, it will be in the shorter calls they win it back.

With rates for local and national calls under 2p per minute only calls over 5 minutes will make any saving, all those under will cost more.

It is now possible to save on line rentals as well. The better companies will offer to take over the whole BT bill for you, commonly saving a further 10% over BT.

Contact us for an update on how our LCR might help you save more.

 

Cat 5: Cat 5e Cat 6 Fibre Structure, Data, Network Cabling

Cat 5: Cat 5e Cat 6 Fibre Structure, Data, Network Cabling

Cat 5, ( cat5e ) short for Category 5, is the current preferred industry standard for network and telephone wiring. Cat 5 is an unshielded twisted pair type cable exclusively designed for high signal integrity. The cable consists of four pairs of 24-guage twisted copper pairs terminating in an RJ-45 jack. If a wire is certified as Category 5 and not just twisted pair wire, then it will have "Cat 5" printed on the shielding.

The actual Cat 5 standard describes specific electrical properties of the wire, but Cat 5 is most widely known as being rated for its Ethernet capability of 100 Mbit/s. Category 5 cable comes with three twists per inch of each twisted pair of 24 gauge copper wires within the cable. The twisting of the cable helps to decrease electrical interference and crosstalk. Each wire in a Cat 5 cable is insulated with a plastic (FEP) which has low dispersion. The importance of this insulation is that the dielectric constant of the plastic does not depend mainly on frequency.

 

Because most people already have a broadband (high speed) internet connection already, VoIP voice over IP phones can turn this connection into a way to place free phone calls. The practical upshot of this is that by using some of the free VoIP software that is available to make Internet phone calls, you are bypassing the phone company (and its charges) entirely.

VoIP is a revolutionary technology that has the potential to completely rework the world's phone systems. You may well have heard or even be using the skype system. This uses your computer as the intelligence that converts your speech into voip packets. It means that if you buy a cheap (£10-£20) USB handset you can “call” via the computer someone else anywhere in the world that has similar equipment. This is great news for families and friends that end up all over the country or world, but what if you need to speak to them when they are away from their computers ie business users.

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